Attention all Spanish speakers in Malta!
We are looking for an experienced sales agent to join our client's team!
If you are a passionate individual with a flair for sales and customer service, fluent in Spanish, and exceptional at closing deals, then this is the opportunity you have been waiting for!
Actively seeking new sales by executing appointed strategies and instructions;
Adhering to the team’s sales targets and deadlines;
Collaborate with the Sales team members to constantly improve process efficiency and overall results;
Customer on-boarding and verification of documents as per the Company’s Policies and Operational Procedures;
Understand thoroughly the Company’s products whilst ensuring that customers are always presented accurate
information;
Responding to any customer queries via email, sms and phone;
Provide an excellent customer experience;
Work closely with other Company departments, especially Payments and Collections, in order to ensure
transparent and efficient interaction;
Ensure adherence to the Company’s Code of Ethics and related policies;
Involvement in production of Sales reports;
Involvement in training and mentoring of other team members;
Assist in documentation of the team’s Operational Procedures;
Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures;
Execute ad hoc tasks as may be requested by the team leader.
Requirements
Higher Education qualification;
Excellent command of English and Spanish languages;
Essential demonstrable experience in sales of financial products;
Experience in customer on-boarding and documentation verification processes;
Fast learner with a passion for Sales;
Excellent communication skills with a results-driven approach;
Ability to work independently;
Good knowledge of Microsoft Office tools (especially EXCEL);