Documentation and Training Specialist
Uni Systems, Malta

• Capture details of solution capabilities and document them exhaustively.
• Produce new or update existing documentation, including but not limited to, operational manuals, technical guides, business requirements documents, functional specifications documents, project documentation (e.g. lessons learned).
• Ensure consistency among documents/drafts, confirming accuracy of references/footnotes/captions.
• Ensure documentation is maintained/organized for optimal use/retrieval.
• Capture training needs analyses based on change impact of project.
• Design project training programs to meet business adoption targets.
• Produce and/or update existing training materials (content and method).
• Adapt third-party training material to support individual competence development in line with organisational needs.
• Deliver effective training in different modalities, including classroom and on-line.
• Monitor, evaluate, and report effectiveness of training.
• Apply corporate quality standards and policies in working methods and deliverables
• Serve the roles of an editor and proof-reader by participating in peer reviews.

Requirements

• Bachelor Degree or equivalent higher education after secondary school.
• Minimum 6 years' experience in a similar role.
• Experience in proof reading or publishing, preferably with IT technical documents.
• Fluent in using MS Office.
• Experience with design/modelling tools.
• Good knowledge of Confluence, SharePoint, JIRA, Atlassian, DevOps;
• Professional experience with SharePoint Online, Power BI, Azure and Office365 platforms.
• Familiar with IT concepts and quick grasping of new acronyms and technologies.
• Fuency, in English, to at least C1 level.

Job Rewards and Benefits