Finnish Customer Support Hero

Finnish Customer Support Hero
Hero Gaming, Malta

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Mar 18, 2021
Last Date
Apr 18, 2021
Location(s)

Job Description

We are now looking for a Customer Support Hero Finland to assist our Finnish and English speaking players across a multi-brand platform! At Hero Gaming we are obsessed about impressing our customers with the best possible experiences. The vision of creating a WOW experience for our customer, remains the guiding light for our great team of Customer Support Heroes.

Based at our fantastic office in sunny Malta, your responsibilities will include:

  • Assisting our players via chat and e-mail
  • Providing WOW experience to our players
  • Maintaining customer focus and responding to customer queries in accordance to company guidelines
  • Supporting and guiding customers with all requests and escalating and following up where necessary
  • Promoting Hero Gaming’s values and products
  • Ensuring a professional working relationships with customers and colleagues

Requirements

  • Previous experience in customer service or a similar position
  • A team player with a positive attitude
  • Good communication and IT-skills
  • Excellent written and spoken skills in both Finnish and English, knowledge of a 3rd language is an asset
  • You must be over 18 years old and have a clean police record
  • Flexible approach to work and ability to work shift including weekends and public holidays
  • Ambitious and can imagine a future within Hero Gaming

Benefits

Here at Hero Gaming, we strive to give all our employees the best working experience in the industry.

All our super heroes can enjoy the following list of perks and benefits:

  • Flexibility and Work Life Blend
  • Relocation Allowance
  • Added Leave Benefits
  • Online Learning Platform
  • Hero Wellness Program
  • Health and Dental Insurance
  • Health and Fitness Allowance
  • Fresh Fruit and Daily Snacks
  • Daily Lunch Allowance
  • Underground Parking
  • Annual Summer Company Trip
  • Friday Beers

Job Specification

Job Rewards and Benefits

Hero Gaming

Information Technology and Services - Malmö, Sweden
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