Payments Product Specialist
ComeOn Group, Malta
Job Description
ComeOn Group in short
Founded in 2008, ComeOn Group is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, ComeOn Group is running a wide range of exciting brands across multiple markets.Managing a multi-brand portfolio on its proprietary platform, offering a secure, innovative, and entertainment-driven player experience in both casino and sports. ComeOn Group is an international employer within the iGaming industry and has over 500 talented employees across 7 main locations.
Location: St. Julian’s, Malta (Hybrid)
Are you excited about revolutionizing digital payment methods and shaping the future of our brands? As a Payments Product Specialist, you'll play a pivotal role in redefining our payment product strategy and elevating our users' experience. From integrating innovative payment solutions to optimizing conversion rates and exploring cutting-edge technologies, you'll be at the forefront of driving change in the digital payments landscape. If you thrive on innovation, collaboration across teams, and turning challenges into opportunities, seize this opportunity to make a significant impact in the realm of digital payments. Join us on this thrilling journey where your expertise will not only enhance our operational efficiency but also enrich the overall user experience. Let's redefine the way we engage, transact, and succeed together!
Responsibilities:
- Identifying the payment methods that are needed when a new brand is added to our portfolio, as well as making sure that they are implemented on time for go-live date by expressing these needs to the Technical teams
- Widening the spectrum of payment methods that are used on existing brands by getting input from relevant stakeholders, as well as keeping up-to-date with the latest trends in payments to have the best and latest technology on our brands
- Identifying marketing opportunities with new and existing payment methods and collaborate with the Brand Development Unit to see these campaigns to completion
- Assisting the payments product strategy whilst aligning this to the business roadmap and operational needs
- Optimising the conversion of deposits and boosting acceptance rates with a special eye on failed deposits
- Performing daily Acceptance Rates for all our payment methods and raising any potential issues or bugs
- Performing checks for all payment methods and raising any potential issues or bugs
- Suggesting new functionalities that will allow for a wider use of automated processes to enable a smoother player journey
- Assisting in researching, exploring and suggesting an impressive solution meeting the needs and expectation of the customers and stakeholders
- Training and informing the operation on newly delivered features for the departments to adjust their work flows and take advantage of such new features for the benefit of the customer and increased revenue growth
About you:
- Experience working in payments or a similar role within the industry
- Great organizational skills
- Proactive approach
- Hands-On approach and a ‘Can-Do’ attitude
- Strong prioritisation skills
- Excellent communication skills (both written and verbal)
- Comfortable working with an agile environment
- Inquisitive amp; innovative mindset
- Willingness to learn
So what can you expect from ComeOn as a place of work?
- A competitive remuneration package inc. a company bonus scheme!
- Fantastic quarterly team events and weekly company events
- A one-time bonus to help you set up a comfortable workstation at home (we’re truly Hybrid!)
- On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere
- Wellbeing allowance
- A comprehensive, International Private Health Insurance
- Breakfast at the office on Tuesdays
- Lunch at the office on Mondays and Wednesdays
At ComeOn, we've embraced a Hybrid Work model, giving our employees the flexibility to work some days at home. Our offices are thoughtfully designed to support this model, featuring practical workspaces for focused efforts and collaborative zones for dynamic creative exchanges. We believe in the power of collaboration to drive innovation and success. While our offices are known for their vibrant atmosphere, rest assured that our primary focus is on achieving results together. We prioritize efficiency and maintain a balance between hard work and camaraderie. When you visit our offices, expect a warm welcome and professional support. Choose ComeOn for your next career move, and experience a workplace that values productivity, teamwork, and the spirit