The EDD Officer is responsible for conducting Enhanced Due Diligence (EDD) on high-risk customers, ensuring adherence to regulatory requirements, company policies, and industry best practices. This role plays a crucial part in identifying and mitigating risks associated with high-risk customers, supporting the company's overall compliance and risk management efforts.
Who We Are
Viva Wallet is a leading European cloud-based neobank, delivering the future of payments, now. With presence in 24 markets, it is the payment institution with the largest footprint in Europe. Viva Wallet's mission is to change the way businesses pay and get paid, offering truly unifying, yet localized, end-to-end advanced digital payments solutions and embedded banking services tailored to their needs. Latest innovations include tap-on-phone Viva Wallet POS app turning any Android mobile to a card terminal, and Smart Checkout payment gateway that can increase conversion by 21%. An advocate of sustainable cashless economy, Viva Wallet harnesses the power of their disruptive in-house technologies to provide digital payments services in 19 languages and 9 currencies, featuring over 24 payment methods.
What you will do
- EDD case management: Review and analyze high-risk customer cases, conducting thorough research, gathering and verifying relevant information, and assessing the risk associated with each case in line with company policies and regulatory requirements.
- Compliance and regulatory adherence: Ensure that all EDD activities are compliant with relevant local and global laws, regulations, and industry best practices. Stay up to date with regulatory changes and updates, incorporating necessary adjustments into the EDD process as needed.
- Documentation and record-keeping: Maintain accurate and comprehensive records of all EDD activities, ensuring that all necessary documentation is complete, up to date, and stored securely in line with company policies and regulatory requirements.
- Risk identification and mitigation: Identify potential risks associated with high-risk customers and transactions, escalating issues to the EDD Operations Supervisor or other relevant stakeholders as necessary. Contribute to the company's overall risk management efforts by implementing appropriate risk mitigation measures.
- Collaboration and communication: Work closely with the regional EDD team, headquarters, and other key stakeholders to ensure a consistent and efficient approach to EDD across the organization. Communicate effectively with team members and other stakeholders, sharing information and insights as needed.
- Continuous improvement: Actively participate in training and development opportunities to enhance personal knowledge and skills in the area of EDD, AML, and compliance. Contribute to the continuous improvement of the regional EDD processes and procedures by identifying areas for improvement and suggesting potential solutions.
Requirements
- Bachelor's or Master's degree in Finance, Business, Law, or a related field.
- A minimum of 2 years of experience in the financial services industry, with a focus on EDD, AML, and compliance.
- Strong understanding of local and international AML/EDD regulations and industry best practices.
- Excellent research, analytical, and problem-solving skills.
- Strong attention to detail and ability to work efficiently in a fast-paced, dynamic environment.
- Excellent communication and interpersonal skills.
- Fluent in Maltese amp; English
Benefits
- A competitive salary (based upon your super skills and experience)
- A full-time indefinite contract
- Annual bonus upon performance
- Relevant and refresh training related to your role
- Opportunity to work closely with a highly motivated team in a dynamic and fast paced environment
- Opportunity to work in an international fintech company with a large cultural diversity
- Acquiring excellent knowledge in the payment and banking industry
Requirements